Legal
Last updated: September 26, 2026
Tera is a shopping app that helps you save products, follow brands, and get notified about sales and restocks. This policy explains what information Tera handles, why we use it, and the controls available to you.
We use information to run Tera, support your account and saved products, deliver notifications, respond to feedback, and diagnose problems. We do not sell your personal data.
Depending on how you use Tera, we handle:
We use Firebase services to manage accounts, store app data and uploaded screenshots, and deliver notifications. Crash diagnostics and historical analytics are described below. The Recently Viewed list is stored locally on your device.
When you save an item with the Safari extension, Tera sends the product URL and relevant product details to its backend to support your wishlist and price tracking. Details may include the product name, brand, price, and image URL.
Tera may use Zyte to help retrieve or structure product information for saved items and price tracking.
You can enable the optional Recently Viewed feature for Tera's Safari extension. It is off by default. After you enable it, Tera automatically remembers supported product pages you visit on sites where the Safari extension has permission. Collection in Private Browsing is blocked.
Entries may include product names, brands, URLs, image URLs, and viewing times. The list is stored locally on your device and holds up to 10 supported product entries covering the previous seven days. Older entries are removed when the feature next accesses or updates its storage; removal does not run continuously in the background.
You can remove individual products, clear the list, or turn Recently Viewed off and clear it. Removing a product from Recently Viewed does not delete an item you have already saved to your wishlist. When you remove products or clear the list, Tera may remember their URLs locally for up to seven days to keep them from immediately reappearing.
If you save a product from Recently Viewed, Tera sends it to its backend to add it to your wishlist and support price tracking. Product images may load from retailer or image-hosting servers when displayed, so those servers may receive requests from your device even though the list itself is stored locally.
Tera uses Firebase Crashlytics to diagnose crashes and errors. Reports include technical diagnostics, device and app information, and identifiers. Tera attaches the signed-in user's account ID to help investigate problems. These reports are not anonymous.
Google retains crash traces and associated identifiers for 90 days before beginning removal from live and backup systems. Deleting your Tera account does not instantly erase these reports.
PostHog collection has been removed from Tera app version 0.0.1 (83). This change applies to that build; it does not disable collection in older builds or erase previously collected data.
Tera previously used PostHog to understand feature usage and improve the app, such as whether people completed onboarding, saved products, and returned to the app. Older builds may still send usage information. Historical analytics can be linked to account identifiers and may include email addresses, app/build information, and error details. Account-linked analytics are not anonymous.
Tera retains backend support for requesting deletion of historical account-linked PostHog data. This does not mean that all historical profiles or events have already been erased. For requests about this data, contact team@tryteraapp.com.
Tera receives and processes brand emails to surface sale and restock alerts for people who follow those brands. Tera subscribes to those email lists for this purpose; following a brand in Tera does not subscribe your email address to that brand's mailing list. We do not share your wishlist or brand preferences with the brands you follow.
The Recently Viewed list uses the local storage limits and controls described above. Account information, saved products, brand preferences, feedback, uploaded attachments, analytics, and diagnostics are handled separately from that local list.
You can initiate account deletion through Settings → Delete Account. You will be asked to confirm your request and verify your identity.
Deletion removes your authentication account and starts server cleanup of your profile, saved products, brand follows and preferences, submitted feedback, and uploaded screenshots. Server cleanup runs asynchronously and may continue in the background after you are signed out.
We retain a restricted internal record containing the former account ID, deletion and cleanup timestamps, and status. It helps prevent old sessions or delayed processing from recreating deleted data. It excludes email addresses, wishlist contents, and feedback. This record is not anonymous and currently has no automatic expiration.
Different types of information have different retention periods:
These periods apply only to the types of information listed. Provider-managed backups and deletion processes are separate, so account deletion does not immediately erase every copy from every system, log, or backup. Historical PostHog data is handled as described above.
For questions or requests about deleting your account or data, contact team@tryteraapp.com.
Tera uses service providers for the following purposes:
PostHog is relevant to older app builds and historical analytics as described above; it does not collect analytics in version 0.0.1 (83).
Zapier was a former integration for processing brand emails. That workflow has been disabled. Disabling it does not by itself erase information processed in the past.
These providers process information for the purposes described above. Their handling and retention of information are also governed by the applicable service terms and privacy policies.
Tera is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact team@tryteraapp.com so we can investigate and arrange its removal.
We may update this policy as Tera evolves. If we make material changes, we will notify you through the app or by email. The “Last updated” date will show when the revised policy was published.
Contact us at team@tryteraapp.com with questions about this policy or your data.